HOW TO THRIVE IN TODAYS BUSINESS WORLD

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1.Must be presentable

2.Must have good communication skills 

3.Be time conscious (time management)

4.Must be patient /have self control

5.Be flexible

6.Creative, innovative,honesty of high integrity

7.Ready to learn

8.Physically fit ,self driven/motivated

9.Know wat the customer needs(he/she is your boss)

10.Be a good listener(concentrate on what the customer is saying i.e the tone and the body language)

11.Identify and anticipate customer needs

12.Make the customer feel important and appreciated

13.Know how to apologise when something goes wrong

14.Never ignore customers suggestions as long as they are reasonable

15.Build your brand (giving information about goods or service that you sell)

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